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Review the incoming work
Open the order and check the items, quantities, customer instructions and fulfillment time. Confirm the location responsible for the work. Check payment status independently; an order being present does not mean it has been paid.
Accept and prepare
Use the next supported order action that matches what your team is actually doing. Do not advance a status just to clear a queue. Make sure the kitchen has the details it needs before preparation starts and resolve any unfulfillable request with the customer.
Record the real handoff
Confirm the correct order and recipient before marking fulfillment complete. For delivery, distinguish kitchen preparation from courier collection and customer delivery. The statuses shown depend on the fulfillment arrangement; do not assume one update performs all three actions.
Resolve discrepancies
If a click appears not to finish, reopen the order and inspect its saved state before repeating it. Record the order reference and unexpected result for support. Avoid creating a replacement order until the original payment and fulfillment consequences are understood.
Need help with this task? Contact Chyve with the relevant business and record reference. Keep passwords and private access links out of your message.