Chyve knowledge base

Understand assistant usage and allowance

Check your allowance and handle a limit without assuming unlimited usage.

Updated

Find the applicable terms

Review the assistant allowance shown for your package or workspace. Use the current account information rather than an old promotional example. Different tasks and connections may have different availability even when the assistant itself is included.

Plan useful requests

Group related context into a clear request and explain the outcome you need. Repeatedly sending the same prompt while a response is pending can create confusion. Review the result before asking for another variation.

When you reach a limit

Read the message for the relevant allowance and any reset information. Do not assume buying a different website option automatically changes assistant usage. Continue through ordinary business tools where appropriate and contact support if the displayed allowance seems wrong.

Report a discrepancy

Provide the package, approximate time, task type and visible limit message. Leave out private prompt content that is not needed to investigate. A delayed response is not proof that a request was never processed; check the existing conversation before resubmitting it.

Need help with this task? Contact Chyve with the relevant business and record reference. Keep passwords and private access links out of your message.